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Accessibility Statement

Accessibility Statement for CNEI.edu

California Nurses Educational Institute (CNEI) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this goal.

Measures to Support Accessibility

CNEI takes the following measures to ensure accessibility of our website (cnei.edu):

  • Include accessibility as part of our mission statement and internal policies.
  • Integrate accessibility into our procurement practices for third-party tools and services.
  • Assign clear accessibility goals and responsibilities to our web development team.
  • Employ formal accessibility quality assurance methods, including regular audits and user testing.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

CNEI.edu is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working toward full conformance.

This statement aligns with global accessibility requirements, including but not limited to:

  • WCAG 2.1 (Web Content Accessibility Guidelines) from the World Wide Web Consortium (W3C).
  • Section 508 of the Rehabilitation Act (U.S.).
  • ADA (Americans with Disabilities Act) Title III (U.S.).
  • EN 301 549 (European Union Accessibility Standard).
  • AODA (Accessibility for Ontarians with Disabilities Act) (Canada).
  • Other international standards such as those from the United Nations Convention on the Rights of Persons with Disabilities.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria where feasible, such as providing sign language interpretation for audio content when applicable and ensuring high contrast for text.

Feedback

We welcome your feedback on the accessibility of cnei.edu. Please let us know if you encounter accessibility barriers:

  • Phone: (760) 454-7700
  • E-mail: cs@cnei.edu
  • Postal Address: California Nurses Educational Institute, 72769 Dinah Shore Dr, Rancho Mirage, CA 92270
  • We aim to respond to feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

CNEI.edu is designed to be compatible with:

  • Recent versions of major browsers (e.g., Chrome, Firefox, Safari, Edge).
  • Assistive technologies such as screen readers (e.g., JAWS, NVDA, VoiceOver), magnifiers, and voice recognition software.

CNEI.edu is not compatible with browsers older than 3 major versions or mobile operating systems older than 5 years, as these may not fully support modern accessibility features.

Technical Specifications

Accessibility of cnei.edu relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of cnei.edu, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for cnei.edu:

  1. Third-party content: Some embedded videos or plugins from external providers may not be fully accessible. We are working with vendors to address this and provide transcripts or captions as alternatives.
  2. Older PDF documents: Certain archived PDFs may not be fully tagged for screen readers. We offer to convert these to accessible formats upon request.
  3. Interactive forms: Some complex forms may require additional keyboard navigation improvements. Alternatives include phone or email submission options.

Assessment Approach

CNEI assessed the accessibility of cnei.edu by the following approaches:

  • Self-evaluation using automated tools (e.g., WAVE, Axe).
  • External evaluation by accessibility consultants.
  • User testing with individuals who use assistive technologies.

Formal Approval of This Accessibility Statement

This Accessibility Statement is approved by:

Mark Hecht/CFO, CNEI Web Accessibility Coordinator California Nurses Educational Institute

Formal Complaints

We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days. If you are not satisfied with our response, you may escalate your complaint through relevant regulatory bodies, such as the U.S. Department of Justice for ADA concerns.

This statement was created on November 17, 2025, using the W3C Accessibility Statement Generator Tool as a reference, and will be reviewed annually or following significant website updates.