What does a Medical Office Assistant do?

Whether your goal is starting your career in a doctor’s office or clinic, long term care facility, a hospital or urgent care, the duties of a medical office assistant focus on keeping that medical office running smoothly. Medical office personnel are vital members of the healthcare team.

Becoming a Medical Office Assistant (MOA) is the first step towards a career in medical office management. At CNEI, you will be trained in front office procedures such as Billing and Coding, Eligibility, Insurance Verification, and Electronic Medical Records Systems complemented by basic back office procedures in patient care, Sterilization and Disinfection, Vital Signs and room preparation procedures to give you a well-balanced education and more marketable in the demanding healthcare industry.

Are you ready to start your MOA career?

According to the US Bureau of Labor Statistics, employment for graduates in this field has a FASTER growth rate than the average for all other occupations. It has an expected INCREASE of approximately 37,700 employed in the field by 2020.*

Let us help you get there! CNEI has a trained professional career services team dedicated to YOU and assisting in your job placement.

Upon graduation you are eligible to become a nationally certified as a billing and coding specialist or certified medical administrative assistant accredited by National Healthcare Association (NHA).

Medical Office Assistant Duties and Responsibilities:

  • Medical Administrative Assistant
  • Medical Office Specialist
  • Facility Receptionist/Front Office Asst. Manager
  • Hospital or Doctors Office Front Desk Specialist
  • Medical Records Clerk
  • Billing and Coding Specialist

* Bureau of Labor Statistics website. These employment projections are provided for informational purposes only and may not reflect actual job demand in any particular field or region.

Program Content

Course Title Clock Hours Credits
Level I Medical Terminology & Anatomy and Physiology 90 5.0
Level II Administrative Medical Assistant Profession, Health Care Environment and Medico-Legal and Ethical Responsibilities 90 5.0
Level III Interpersonal and Written Communications, Receptionist Role in the Medical Office 90 5.0
Level IV Financial Administration, Billing and Coding Procedures, Office Management Procedures 90 5.0
Level V Office Equipment, Computer Operations in the Medical Office, Electronic Records Management Systems, Patient Confidentiality-HIPAA Laws 90 4.0
Level VI Patient Care Procedures: Sterilization and Disinfection, Vital Signs, Cardiopulmonary Resuscitation (CPR), Emergency Procedures, Preparing the examination room 90 4.0
Level VII Externship 180 4.0

Web Resources:

Gainful Employment Disclosure

O*NET, an interactive application for exploring and searching occupations. The database also provides the basis for their Career Exploration Tools, a set of valuable assessment instruments for workers and students looking to find or change careers.