Medical Office Assistant (MOA)

CIP Code: 51.0710

Program Objective

The Medical Office Assistant program is designed to provide students with a well-balanced education through competency based training that combines didactic instruction and the demonstration and performance of practical skills from a foundation of front office and basic back office knowledge. Graduates will receive the technical knowledge and clinical skills to obtain entry-level employment in today’s competitive healthcare industry by providing the theoretical knowledge and practical skills required for a successful career in a variety of healthcare office settings. This comprehensive foundation of knowledge enhances the graduate’s potential for employment to excel within the health care industry. Upon successful completion of the program, graduates will receive a Diploma and be eligible for National Healthcare Association (NHA) certification.

Program Description                                                                          720 Clock Hours/32.0 Credits

This program is designed based on the integration of medical front office and basic back office instruction to develop the skill-sets to serve as a multi-functioning position in the healthcare facility. The program addresses the demands of industry for administrative responsibilities and overall patient care to manage and maintain a successful medical office. The instruction is provided following a format consisting of six levels delivered in classroom and skills lab setting and the seventh and final level consisting of a clinical real-life experience at a healthcare facility approved and arranged by the school. Students can start every five weeks in any of the six classroom levels. The course length consists of 36 weeks for the evening schedule.  All clinical externships are scheduled during the day. Therefore, students enrolled in the evening schedule must plan to be available during the day for their clinical externship (180 hours to be completed within 6 weeks).

 # Course Title Clock Hours Semester Units
Level I Medical Terminology & Anatomy and physiology 90 5.0
Level II Administrative Medical Assistant Profession, Health Care Environment and Medico-Legal and Ethical Responsibilities 90 5.0
Level III Interpersonal and Written Communications, Receptionist Role in the Medical Office 90 5.0
Level IV Financial Administration, Billing and Coding Procedures, Office Management Procedures 90 5.0
Level V Office Equipment, Computer Operations in the Medical Office, Electronic Records Management Systems, Patient Confidentiality-HIPAA Laws 90 4.0
Level VI Patient Care Procedures: Sterilization and Disinfection, Vital Signs, Cardiopulmonary Resuscitation (CPR), Emergency Procedures, Preparing the examination room  90  4.0
Level VII Externship 180 4.0


Department of Education Gainful Employment Program Disclosure
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Books and Materials:
Administrative Medical Assisting 8th Edition (with workbook) by Linda L. French. Medical Terminology for Health Professionals 8thEdition by A. Ehrlich, C.L. Schroeder, L. Ehrich, and K. Schroeder.